Since you have followed the link to find out about fees and payment, you must be seriously thinking about therapy and/or spiritual direction. Congratulations on your search for more information about these healing services. It is a real blessing to realize that you want to have a different life, a transformed heart, a new spirit. By gathering information about your options, you are one step closer to change. Before you read further, we want to encourage you to not let your concerns about money discourage you from seeking counseling or spiritual direction at Gratia Plena. We want to be of service to you and we will work with you to make it happen. Please read this entire page carefully.
Before starting a course of services, a discussion of the fees should take place and this is required in ethical practice. We are experienced professionals, and so our fees are comparable to other professional mental health service fees in the Houston area. We have a four tier fee structure based on the level of staff member involved. Each client and family situation is different, and so we will need to discuss your situation with you.
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Keep in mind that Gratia Plena is a nonprofit organization. Some people assume that because we are a nonprofit, we offer free or very low cost services. This is not exactly the case. The main reason that we are organized as a nonprofit is so that the community can be involved in our work by making tax deductible donations. Clients that come for services can understand that the community cares about them and their suffering. After all, St. Paul explains that in a community, when one hurts we all hurt (see 1 Corinthians 12:26). We are not in this business to get rich. Dr. Ken for example has a salary fixed by the Board of Directors and is not going to take home more money if he sees only full fee clients. However, this also means that if Gratia Plena sees only clients who pay dramatically reduced fees, Gratia Plena will not grow and will not be able to serve as many members of the community. We hope that in addition to your own personal growth, you will also want to see Gratia Plena grow and serve as many members of the community as possible.
The administrative costs of filing and collecting insurance, including Medicaid and Medicare, are extremely high today. At this time to keep down costs for Gratia Plena, we are not able to file insurance claims. Because the government is currently seeking health care reform and the industry is changing wildly, this policy on insurance may change in the future but we are not optimistic at this point (see story). For some examples of the challenges faced with healthcare insurance companies, see this story. We all need to ask our insurance carriers, our employers, and our legislators to provide better coverage for mental health issues and for addiction treatment. It is a proven fact that mental health services actually reduce medical costs overall. Here is what Gratia Plena can do. For some with insurance coverage, some of our staff may qualify as an "out of network" provider. It is up to you to check this and see about coverage details. However, please note that we do not prepare special statements for insurance claims. We can provide you with a simple invoice/payment report from our bookkeeping software, which may be suitable as a receipt for Health Savings Accounts but again, it is up to you to see what your insurance requires. If you do not have insurance or cannot use it, come in and we will discuss this with you during your intake evaluation appointment. We are confident that we can work something out with you.
The payment of fees for service is expected at the time of service, prior to the service delivery except for the intake evaluation. Gratia Plena prefers payment via cash or check. We will accept credit card or bank draft payments for fees if you must, and payment can be made in the office or online ahead of each session (follow the donations link). As mentioned above, we are happy to provide you with a simple receipt or a statement for your records. Note that Gratia Plena will pass "bounced check" fees back to you, so please be careful if paying by check.
Because we are busy with activities around the Houston area, we may travel some distance to our offices for your appointment. With this in mind, please give us as much notice as possible when cancelling and rescheduling. If you are not able to cancel by speaking with us at least 24 hours prior to your appointment, you may be charged a $25 fee for the time you had reserved. This is common among doctor offices. Insurance will not reimburse this expense.